A landlord’s guide to addressing maintenance issues

As a landlord, you have a responsibility to maintain your rental property and ensure it is safe and habitable for your tenants. Maintenance issues can arise at any time and if left unaddressed, they can quickly escalate into major problems that can be costly to fix. In this guide, we will explore the key steps you can take to identify, prioritise and resolve maintenance issues, prevent future problems from occurring and communicate effectively with your tenants.

Identifying Maintenance Issues

The first step to addressing maintenance issues is to identify them. Common issues that landlords should look out for include leaking taps, blocked drains, faulty heating systems and electrical problems. Conducting regular property inspections is crucial in identifying these issues early on, allowing you to address them before they escalate. It’s also important to encourage tenants to report maintenance issues promptly, so you can address them in a timely manner.

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Prioritising and Resolving Maintenance Issues

When it comes to resolving maintenance issues, it’s essential to prioritise them based on their urgency and severity. As a landlord, you have legal obligations to maintain your property, which includes ensuring it is safe, clean and habitable. You can choose reliable and qualified contractors to fix maintenance issues, which can help you avoid future problems and ensure quality work. It’s also important to note that there is an increased risk of rent arrears with properties that are not maintained well, so timely maintenance can help mitigate this risk.

Preventing Maintenance Issues

Proactive measures that landlords can take to prevent maintenance issues include investing in regular property maintenance, such as cleaning gutters, servicing boilers and checking electrical systems. This can help prevent major issues from occurring and ensure the property is compliant with safety regulations. Regular maintenance can also extend the life of your property and reduce the likelihood of major repairs.

Carrying out regular inspections is essential and will need to be completed by either yourself or a third party company. 

Communicating with Tenants

Clear and timely communication with your tenants regarding maintenance issues is essential. This includes keeping tenants informed about maintenance schedules and repairs, managing tenant expectations and handling difficult situations. If you fail to address your tenant’s maintenance issues, they have the right to take legal action against you. To avoid this, it’s important to have a clear understanding of your responsibilities as a landlord and communicate effectively with your tenants.


In summary, addressing maintenance issues in a timely manner is crucial for maintaining a safe and habitable rental property. Proactive measures such as regular inspections, investing in property maintenance and communicating effectively with tenants can help prevent future problems from occurring.

However, if you’re unsure about your responsibilities or need assistance with property management, seeking advice from property management experts can be a valuable resource. By taking these steps, you can ensure your property is well-maintained and your tenants are happy and satisfied.

Meet Sam your local Expert

Sam has a wealth of experience across the private landlord and Build to Rent sectors. He has advised a wide range of clients across the whole of London on how to find great tenants, improve their assets and effectively market their properties for the best returns.

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