How Quickly do I need to to fix hot water and heating issues?

It is a landlord’s responsibility to ensure that your tenants have access to hot water and heating throughout the year. Failure to provide these basic amenities can lead to a decrease in tenant satisfaction, which can ultimately lead to a loss of income. In addition, landlords who fail to provide hot water and heating can be fined by the local council or face legal action from their tenants.

The Legal Requirements for Hot Water and Heating in Rental Properties

There are legal requirements for landlords to provide hot water and heating to their tenants. These requirements are outlined in the Landlord and Tenant Act 1985 and the Housing Health and Safety Rating System (HHSRS).

Under the Landlord and Tenant Act 1985, landlords are required to keep in repair and proper working order the installations in the property for the supply of water, gas, electricity, sanitation, and heating. This means that if a tenant reports a problem with their hot water or heating, the landlord is legally obligated to have it fixed as soon as possible.

The HHSRS provides a risk-based system for assessing the health and safety risks in rental properties. This includes the provision of hot water and heating. Landlords who fail to meet the minimum standards required by the HHSRS can be fined or face legal action.

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How Quickly Should Hot Water and Heating Issues be Fixed?

When a tenant reports a problem with their hot water or heating, it is important to address the issue as quickly as possible. The length of time it takes to fix the problem will depend on the nature of the issue.

If the problem is minor, such as a broken thermostat, it may be possible to fix it within a few hours. However, if the problem is more serious, such as a broken boiler, it may take several days to fix. In these cases, it is important to keep the tenant informed of the progress being made and provide alternative heating and hot water arrangements if necessary.

Tips for Maintaining Hot Water and Heating Systems

Prevention is always better than cure when it comes to hot water and heating issues in rental properties. Here are some tips for maintaining your hot water and heating systems:

  • Schedule regular maintenance checks with a qualified engineer to ensure that your systems are working efficiently and effectively.
  • Insulate your pipes to prevent them from freezing during the winter months.
  • Bleed your radiators regularly to remove any air pockets that may be preventing them from heating up properly.
  • Encourage your tenants to report any problems with their hot water or heating systems as soon as possible.

 Conclusion

In conclusion, providing hot water and heating to your tenants is not only a legal requirement but also a key factor in maintaining tenant satisfaction and ultimately, your income. As a landlord, it is important to address any issues with hot water and heating as quickly as possible, and to maintain your systems to prevent future issues from arising. By following the tips outlined in this guide, you can ensure that your rental property is compliant with legislation and your tenants are comfortable throughout the year.

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Fee Saving Calculator

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Yield calculator

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Compliance checklist

Make sure your buy-to-let property remains legal.

Compliance Guide

Download your complete landlord compliance guide 

Meet Sam your local Expert

Sam has a wealth of experience across the private landlord and Build to Rent sectors. He has advised a wide range of clients across the whole of London on how to find great tenants, improve their assets and effectively market their properties for the best returns.

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