How to Track maintenance issues and make sure they’re Fixed

Being a landlord can be a profitable and rewarding experience, but it also comes with its fair share of challenges. One of the most important aspects of being a landlord is ensuring that your rental property is well-maintained and that any issues are resolved promptly. Failure to do so can result in unhappy tenants, legal problems, and even financial losses.

In this guide, we’ll provide landlords with a comprehensive strategy for tracking maintenance issues and ensuring that they’re resolved in a timely and effective manner. From conducting regular inspections to hiring qualified professionals, we’ll cover everything you need to know to keep your rental property in top condition.

Conduct Regular Inspections

The first step in tracking maintenance issues is to conduct regular inspections of your rental property. These inspections should be done at least once a year, and ideally, every six months. During the inspection, make note of any issues that need to be addressed, such as leaky faucets, damaged flooring, or outdated appliances.

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Create a Maintenance Log

Keeping a maintenance log is an essential part of tracking maintenance issues. This log should include a record of all maintenance requests, repairs, and inspections. It’s also a good idea to include notes on any issues that were identified during inspections but haven’t been fixed yet.

Prioritise Maintenance Requests

When a tenant notifies you of a maintenance issue, it’s important to prioritise it based on its severity. Issues such as broken heating systems or leaky roofs should be addressed immediately, while less urgent issues can be scheduled for a later date.

Hire Qualified Professionals

Unless you’re an expert in plumbing, electrical work, or other areas of home maintenance, it’s best to hire qualified professionals to handle these tasks. Not only will this ensure that the job is done correctly, but it can also save you time and money in the long run.

Communicate with Your Tenants

Communication is key when it comes to tracking maintenance issues. Make sure your tenants know how to submit maintenance requests and who to contact in case of an emergency. Keep them updated on the status of their requests, and let them know when repairs will be scheduled.

Set Aside Funds for Maintenance

Unexpected maintenance issues can be costly, which is why it’s important to set aside funds specifically for maintenance and repairs. This can help you avoid financial stress when issues arise and ensure that repairs are completed promptly.

FAQs

Q: How often should I conduct inspections?

A: Inspections should be done at least once a year, and ideally every six months.

Q: Should I hire professionals for maintenance work?

A: Unless you’re an expert in home maintenance, it’s best to hire qualified professionals.

Conclusion

Staying on top of maintenance issues is crucial for the safety and comfort of your tenants, as well as your own financial well-being. By conducting regular inspections, creating a maintenance log, prioritising requests, hiring qualified professionals, communicating with your tenants, and setting aside funds for maintenance, you can ensure that your rental property is in top condition and that any issues are resolved promptly. Use this guide as a roadmap for tracking maintenance issues and ensuring that they’re resolved in a timely and effective manner.

Free Landlord Resources

Free Instant Valuation

See how much your property could get in rent.

Fee Saving Calculator

See how much you could save on property fees.

Yield calculator

Calculate your rental yield with our simple tool

Compliance checklist

Make sure your buy-to-let property remains legal.

Compliance Guide

Download your complete landlord compliance guideĀ 

Meet Sam your local Expert

Sam has a wealth of experience across the private landlord and Build to Rent sectors. He has advised a wide range of clients across the whole of London on how to find great tenants, improve their assets and effectively market their properties for the best returns.

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