What to do if your tenants change the locks – a Landlord’s Guide

It’s essential to understand the legal requirements and obligations surrounding locks and keys in your rental properties. A tenant changing the locks without your permission can be a significant issue, potentially causing inconvenience and even compromising the security of the property. In this guide, we’ll walk you through what to do if your tenants change the locks and provide helpful tips to prevent future lock-related problems.

Review the Tenancy Agreement

Before taking any action, it’s essential to check your tenancy agreement for any specific language regarding locks and keys. Some tenancy agreements may prohibit tenants from changing the locks without the landlord’s permission. If this is the case, you can inform the tenant that they are in breach of their tenancy agreement.

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Communicate with the Tenant

The first step to resolving any lock-related issues is to communicate with the tenant who changed the locks. Try to resolve the issue amicably and remain professional and courteous while discussing the matter with the tenant. It’s crucial to understand the tenant’s reasons for changing the locks and explain why it’s essential to have access to the property.

Follow the Legal Process

If a tenant refuses to cooperate, you may need to follow the legal process to regain access to the property. In the UK, landlords can obtain a court order to regain access to the property or seek a possession order for eviction if necessary. Seeking legal advice is always recommended in these situations.

Prevention Tips

To prevent lockouts and unauthorised lock changes in the future, consider providing spare keys and establishing clear guidelines for lock and key management in the tenancy agreement. It’s also a good idea to install high-security locks to prevent unauthorised access.

 

In summary, it’s crucial to act promptly and professionally when faced with lock-related issues with tenants. Always check your tenancy agreement for specific language regarding locks and keys, communicate with the tenant, and offer a key exchange as a possible solution. Follow the legal process if necessary and take preventative measures to avoid future issues. Seek legal advice when in doubt. With these tips in mind, you can effectively manage lock-related issues in your rental properties.

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Compliance checklist

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Compliance Guide

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Meet Sam your local Expert

Sam has a wealth of experience across the private landlord and Build to Rent sectors. He has advised a wide range of clients across the whole of London on how to find great tenants, improve their assets and effectively market their properties for the best returns.

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